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Mark Morris Dance Group
Brooklyn, New York, United States (on-site)
12 days ago
Preferred
Orlando Ballet
Orlando, Florida, United States (on-site)
19 days ago
Preferred
University of Iowa Department of Dance
Iowa City, Iowa, United States (on-site)
28 days ago
Indiana University
Indiana, United States (on-site)
1 day ago
Boston University
BOSTON, Massachusetts, United States (on-site)
8 days ago
Boston University
BOSTON, Massachusetts, United States (on-site)
10 days ago
Boston University
BOSTON, Massachusetts, United States (on-site)
10 days ago
Boston University
BOSTON, Massachusetts, United States (on-site)
10 days ago
Bates Dance Festival
Lewiston, Maine, United States (on-site)
12 days ago
College of Marin
Kentfield, California, United States (on-site)
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Richmond, Virginia, United States (on-site)
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Boston University
BOSTON, Massachusetts, United States (on-site)
20 days ago
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San Francisco, California, United States (on-site)
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New York, New York, United States (hybrid)
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Holland, Michigan, United States (on-site)
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Pittsburgh, Pennsylvania, United States (on-site)
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Littleton, Colorado, United States (on-site)
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Colorado, United States (on-site)
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Irvine Valley College
Irvine, California, United States (on-site)
30+ days ago
Phillips Exeter Academy
Exeter, New Hampshire, United States (on-site)
30+ days ago
Lubbock Entertainment and Performing Arts Association
Lubbock, Texas, United States (hybrid)
30+ days ago
Virginia Commonwealth University
Richmond, Virginia, United States (on-site)
30+ days ago
Lone Star College
Texas, United States (on-site)
30+ days ago
Saddleback College
Mission Viejo, California, United States (on-site)
30+ days ago
1 - 25 Results of 34
Mark Morris Dance Group
Brooklyn, New York, United States
(on-site)
Spotlight Preferred Member Company
12 days ago
Job Type
Part-Time
Salary
$20.00 - $20.00
Job Category
Performing Arts - Dance, Music, Theatre
Salary - Type
Hourly Wage

Description

SUMMARY DESCRIPTION: The Program Assistant is a front-facing, customer service-oriented team member, who will support customers’ experiences and provide administrative support to the management and execution of programming. The Program Assistant plays an integral role in supporting overall organizational efficiency of the Education programs and its community. The Programs Assistant is an essential community connector within the Dance Center space.

RESPONSIBILITIES include but are not limited to:

  • Serve as a first point of contact for Dance Center visitors to help manage greeting, wayfinding, answering inquiries, and providing in-person registration support and customer service.
  • Respond to customer service needs via email, voicemail, and phone, redirecting calls when needed.
  • Maintain knowledge base and understanding of all Education programs’ systems including but not limited to: MindBody software, Active software, Zendesk CMS, EMS, schedules, and program inquiries.
  • Oversee adult class check-in at the front desk, registering students in person when self-check-in is not an option. 
  • Assist with Adult Program class counts.
  • Manage faculty check in process upon entry.
  • Be an ear to the ground to understand the customer experience and provide feedback to the Operations, Education and Community Engagement teams.
  • Communicate, uphold and enforce Dance Center policies, MMDG’s core values, Lobby and Studio policies.
  • In coordination with program staff, assist in building and maintaining activities and/or schedules in the registration software systems as needed. 
  • Relay requests from studio users (faculty, staff, renters) including but not limited to inquiries regarding temperature, resources, maintenance, cleaning, and studio equipment to facilities.
  • Print and post signage for programming communication (closures, studio changes, etc) at the front desk and entrance.
  • Document and report injuries and medical emergencies, occurrences of trespassing, theft, disruptive or violent activity and any other health or safety related issues that occur at the Dance Center.
  • Serve as a Dance Center Fire Guard and assist in the event of an emergency at the Dance Center.
  • Perform other duties as assigned.

SCHEDULE: Multiple positions available

Position 1: Monday, Tuesday-Wednesday 9am-2pm, Saturday 8:30am-1:30pm
Position 2: Monday-Tuesday 4pm-9pm, Thurs-Friday 9am-2pm
Position 3: Wednesday-Friday 4pm-9pm, Saturday 1:30pm-6:30pm

We offer a comprehensive package including:

  • Paid vacation, sick/personal leave, holidays and bonus days
  • Access to free and discounted classes at the Dance Center and online
  • Access to special events and MMDG performances (when available)
  • Invitations to cultural events extended to staff members by community partners.

To join our team, please include a cover letter addressed to Sarah Marcus, Director of Education & Community Engagement with your resume submission. Your cover letter must highlight relevant experience and must specify one of the three preferred schedules listed above.



Requirements

Minimum Education & Experience Requirements:

  • 1 + year of relevant industry experience.
  • 1 + years of administrative experience.
  • Experience with Mindbody, Zendesk, Active network a plus.

Special Requirements: 

  •  Ability to work weekday and weekend schedule, as needed.
  • Willingness to complete written Fire Guard Certification test.
  • First Aid Certification + refresher course annually.
  • CPR/AED Certification + refresher course annually.
  • Dance Center Floor Warden Safety Training.

Knowledge, Skill, and Ability Requirements:

  • Exceptional organizational skills.
  • Strong attention to detail and excellent follow-through.
  • Ability to handle multiple assignments and prioritize work accordingly.
  • Strong written and verbal communication skills.
  • Congenial and collaborative team player with a sense of humor and humility.
  • Resourceful, versatile, proactive problem-solver.  
  • Ability to productively interact with peers, customers, and management.
  • High proficiency in MS Office Suite (Word, Excel, Outlook, PowerPoint).

YOU WILL BE SUCCESSFUL IN THIS ROLE IF YOU:

  • Enjoy working with and getting to know people within a diverse community.
  • Understand the balance of having a welcoming energy while maintaining policies required in customer service positions.
  • Are a collaborative team member.
  • Are highly organized and detail-oriented.
  • Are willing to be flexible and reprioritize as needed.
Job ID: 73518087
Non-Profit / Charity
Brooklyn , New York , United States

Founded in 1980, the Mark Morris Dance Group is an 18-member dance company headquartered at the Mark Morris Dance Center in Fort Greene, Brooklyn. The Mark Morris Dance Center, opened in September 2001, is home to the Mark Morris Dance Group, The School, a Studio Rental program and a Wellness Center. The Dance Center provides 160 weekly classes serving 1,800 children ages 18 months – 18 years. The Adult Program serves approximately 700 students per week through a variety of classes, workshops, master classes, and intensives....

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